Terms of Service

The service

VisionParse is operated by Senithu Software Solutions ("we", "us"), which is the data controller for this service.

VisionParse provides optical character recognition and AI-assisted document extraction through a website, free tools and an API. Free tools are available without an account, subject to the published rate limits.

Your content

You keep all rights in the documents you upload. You grant us only the limited licence needed to process a document and return the result to you, for the retention period stated in the Privacy Policy.

You confirm you have the right to upload the documents you submit, and that doing so does not breach anyone else’s rights or any law that applies to you.

Acceptable use

The free tools exist so people can convert a document. They are not an unmetered API.

• Do not circumvent rate limits, or automate the free tools.
• Do not upload malware, or content that is unlawful where you are.
• Do not resell the service as your own without a written agreement.
• Do not use the service to process documents you have no right to hold.

Plans and payment

Paid plans are billed monthly or annually in advance through PayPal. Plan allowances reset each billing period and unused allowance does not carry over. Top-up credit packs are one-off purchases and remain valid for twelve months.

You can cancel at any time and keep access until the end of the period you have paid for. We do not pro-rate refunds for a partial period unless the law where you live requires it.

Availability and accuracy

We work to keep the service available but we do not promise uninterrupted service on the free or entry plans. Published uptime targets apply only where a plan states one.

OCR is a statistical process and it makes mistakes. We publish measured accuracy figures and known limitations rather than a blanket accuracy claim. You are responsible for checking extracted data before relying on it for a financial, legal or medical decision.

Liability

To the extent the law allows, our total liability in any twelve-month period is limited to the amount you paid us in that period. We are not liable for indirect or consequential loss, including lost profits or lost data, where that loss was not reasonably foreseeable.

Nothing in these terms limits liability that cannot lawfully be limited.

Contact

Questions about this document, or a request relating to your data, go to VisionParse@senithu.lk. We answer data requests within 30 days.